In today’s podcast, Mark and Scott talk to Raj Bhaskar, creator of Hurdlr — the app that tracks all of your income, expenses, and tax deductions.

Raj takes customer service to the next level. He interviewed the top 500 key decision makers at the largest housing agencies in the country to find out what it is they need and he built the app around their needs. The app also offers 24/7 in-app chat for customer service.

What are some of his values that can help take your customer service to the next level?

— Treat your customers with the same values you have at home. View them as long-term and not as a source of income.
 — Listen to your customers and find out what their needs are. Don’t sell based on what you think they may like.
 —Be involved after the sale. Don’t just sign the papers then forget who they are. Go that extra mile to make sure they are 100% satisfied.

Click here to learn more about Raj and taking your customer service to the next level. Plus learn more about his app for realtors by listening in to today’s podcast.


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