How does CyberGhost compare to other top VPN service providers? Whenever you choose a VPN service to protect your online privacy and bypass geo-restrictions, there are several elements you need to consider. Pricing, customer support, VPN server speeds and locations, VPN protocols, VPN apps, and refund policy are the most essential. With all that in mind, we have prepared the following CyberGhost VPN review. Does this VPN live up to its hype? Let’s find out.
CyberGhost VPN – A Quick Insight
Co-founded in 2009 by Robert Knapp, CyberGhost is one VPN provider that has gained a lot of customers considering the number of years it has been active. As of now, the provider has slightly above 10 million registered users. All these users benefit from a service that offers them a stable connection well guaranteed by over 800 servers worldwide. With such a large number of servers scattered over more than 27 countries, CyberGhost customers get to enjoy complete anonymity over the Internet. On Google Play Store, the CyberGhost app has amassed over 1 million downloads. With a rating of 4.2 out of 5 starts, it also is one of the most highly rated VPN apps on Android.
Now that you know a little bit about the service, we can begin our review and have a look at what CyberGhost has to offer.
CyberGhost VPN Review
As mentioned above, CyberGhost has a decent number of servers that are well able to support its expanding network of users. People who are looking for a way to bypass geo-restrictions will definitely feel a lot more inclined to join this service seeing that it’s 212 servers in the US alone will allow them to stream their favourite content regardless of wherever they may be.
The lack of data retention laws in their Israeli headquarters also means customers are assured that none of their browsing history is stored within the company’s records. Registered users are free to browse the Internet without any fear of their activities being logged.
You can find the full CyberGhost VPN Server location list below. Each country has at least 4 premium servers. USA has 212 premium servers while UK and Germany have 122 and 164 premium servers respectively.
- Czech Republic
- Hong Kong
CyberGhost offer subscribers three different plans: Monthly, annually, and bi-annually.
CyberGhost’s premium services cost fairly competitively compared to most other paid subscriptions. Their Premium plan goes for $10.49 a month, and if you choose the annual plan at $5.90 a month, you get to enjoy browsing with no adds, faster speeds, more server access as well as the ability to connect up-to 5 devices.
Our personal favorite is the 2-year premium subscription. It is extremely low priced at $2.90.
All premium subscriptions come with a 30-day money back guarantee where if the unlimited bandwidth, unlimited traffic and OpenVPN protocol don’t work to your advantage you’re welcome to ask for a complete refund.
CyberGhost Payment Methods
You can sign up for a premium VPN account using the following payment options.
- Credit cards (Visa/Mastercard)
Encryption & Security
For those who are keen on the technical aspects of the service, CyberGhost VPN offers an AES 256-BIT Encryption that has a 2048-BIT Key and MD5 for HMAC authentication. Plans are in place to upgrade to SHA-2 authentication in future, but in the meantime, the current security measures will have to do. CyberGhost offer PPTP, L2TP/IPSec, and OpenVPN VPN protocols.
Another added benefit is the use of perfect forward secrecy to further hide your identity. Each time you login, the feature randomly puts together a new private key in order to protect your browsing history in case the privacy of your connection is threatened.
CyberGhost is certified by QSCERT with ISO 9001 and ISO 27001 certificates. ISO 9001 relates to working procedures while ISO 27001 regularizes technical procedures and security standards. Both are very high quality attributes.
CyberGhost VPN Premium Features
Some people might wonder why they should sign up for a CyberGhost VPN premium account when there’s a free version available. Well, the free version is severely limited when compared to its premium counterpart. You’ll have to wait in line to get connected to a VPN server. This can take up to a minute or even more. You also won’t get access to the high-speed premium VPN servers. A premium CyberGhost VPN account will grant you access to all of the following features.
- No waiting queue.
- High-speed VPN servers.
- No disconnection after 3 hours.
- Protection against malicious websites.
- An ad-blocker.
- Extra speed.
- Data compression
- Online tracking prevention.
- Force HTTPS.
- Automatic Kill Switch
- Unlimited Bandwidth and Traffic
- Simultaneous VPN Connections on up-to 5 devices.
- 256-bit AES Encryption.
- Strict No Logs Policy.
- DNS and IP Leak Protection.
- 30-Day money-back refund guarantee.
Speed & Performance
This would not be a complete review if we never went out and tried to test the kind of speed from a service such as CyberGhost VPN.
We tested various servers across the globe and our Internet speed didn’t fall back behind an average speed of 6 Mbps. Keep in mind that these speed test results were conducted using premium CyberGhost VPN server. Just in case you suffer from slow speeds, we do suggest connecting to a different VPN server. In theory, the closer the VPN server you are connected to is to your actual location, the less impact the VPN connection will have on your Internet speed. The VPN protocol you use can also impact your Internet speed.
As a safety measure to cut off all browsing in case your connection is compromised, CyberGhost VPN allows you to disrupt your online traffic by providing a built-in Internet kill switch. You also get a variety of settings that’ll allow you to either increase or unblock your connection.
The CyberGhost website is one I’d consider to be very well designed and full of information about all you would need to know concerning their service. A comparison of their three plans is also available for customers to know exactly what they’ll get before signing up. Another well appreciated section of their site is their public transparency report page, where any form of unexpected activity on CyberGhost servers is indicated, alongside government & DMCA requests and law enforcement notices.
CyberVPN App Features & User Interface
CyberGhost VPN has a genuinely unique user interface compared to most of its other competitors in the VPN market. Everything is well laid out and easy to access. Also, the service offers users a list of options to choose from concerning what they intend to do through the VPN once they log in. The options include:
- Surf Anonymously
- Unblock Streaming
- Protect my Wi-Fi connection
- Torrent anonymously
- Unblock Basic Websites
- Choose my VPN server.
You get to choose from these options as soon as you log into your account.
For customers who have no previous experience using a VPN service, an available customer care team always comes in handy. Similarly to all other major VPN service providers, CyberGhost VPN offers live support. Their website encourages anyone with a query to create a ticket and wait for them to reach out for you. In the meantime, you could always go through their FAQ section to see if your concern might’ve already been addressed.
CyberGhost VPN Review – What We Didn’t Like
There weren’t many flaws with the various CyberGhost VPN apps we tested. On Mac, establishing the VPN connection did take a couple of seconds longer when compared to the same process using the Android app. The cost of a one-month CyberGhost subscription is a bit pricey too although you can save over 55% in case you choose the annual plan and 72% if you select the 2-year plan instead. We would also like to see more South American VPN server location added. Finally, the absence of BitCoin was a bit of a surprise too. Still, with all the unique features CyberGhost have to offer, this certainly is one of the best VPN services providers out there.
Conclusion on CyberGhost Review
This being the end of our review, we hope you’ve gained a lot more insight into CyberGhost and the range of features that they have to offer. The provider is a good choice to consider especially if you’re getting started with VPN and would like to add an extra layer of privacy and security to all your online dealings.
- Refund Policy